At Nessie Tea, we want our customers to be completely satisfied with their purchases. If you are not satisfied with your order, please contact us within 14 days of receipt to initiate a return.

Returns will only be accepted for unopened and unused products. Customers are responsible for the cost of return shipping, unless the return is due to a defect or error on our part. Refunds will be issued in the form of the original payment method within 7-10 business days of receipt of the returned product.

Contact Information: If you have any questions or concerns about our Privacy Policy, Terms and Conditions, or Returns Policy, please contact us at:

Email: jennd@nessietea.com Phone: 7323799206 Address: 112 Bissett Street, Sayreville New Jersey 08872, United States